Select the questions to view the answers How do I change the ink cartridges? My product is printing blank pages.
What should I do? How do I scan using my product's control panel? How do I connect my product with a Wi-Fi Direct connection? How do I connect my product to my wireless network using the product's control panel? How do I print with black ink from Windows or my Mac when a color cartridge is expended? My printout has incorrect colors. How do I restore my product's default settings? I was able to print from my Mac before with a wireless connection, but now I can't. Cloud or Mobile.
What is Epson Connect? Copy or Print. Select the questions to view the answers How do I copy a document or photo using my product's control panel? How do I set up my product for the fastest printing? Printing is slow or the printer stops printing when I try to print from Windows or my Mac. Printing or scanning is slow over my wireless connection. How do I print a borderless photo from Windows or my Mac? How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
How do I print labels in Microsoft Office? I can print with a wireless connection on my home network but not on a VPN virtual private network. It takes a long time to copy a document. Error Messages or Lights. I see the message Printer is Offline when I try to print with a wireless connection in Windows.
I see the message Printer is Offline when I try to print with a wireless connection on my Mac. I see the message Unable to connect to network scanner.
Check the scanner, network, and connection settings. Which ink cartridges should I use with this product? Why is Epson shipping initial ink cartridges with my product? How do I know when an ink cartridge needs to be replaced? Can my product still print if an ink cartridge is expended or not installed? I replaced an ink cartridge and my product shows that the same ink cartridge is expended.
What is my product doing after I install a new ink cartridge? The color ink cartridge is expended even though I print in black only. Why does this happen? What functions are available on my product when an ink cartridge is expended or not installed? I replaced an ink cartridge, but my product shows that the ink is not recognized. I updated my printer's firmware, and now my product shows that the ink is not recognized. Memory Cards or External Devices. Select the questions to view the answers Can I just pull the memory card out of the product when I'm finished printing?
What is the largest supported memory card for my product? Which memory cards are compatible with my product? How do I transfer photos from a memory card to my computer?
Paper or Media. Select the questions to view the answers I'm having paper feed problems. How do I know which paper or media type to select in my product's driver? Does the type of paper I use really make a difference? How should I load envelopes? How do I create a custom paper size for my product in Windows? Which type of paper can I print on? Select the questions to view the answers How do I set the default print settings in Windows or on my Mac? Print Quality or Appearance.
Select the questions to view the answers My printout is blurry or smeared. My printout is grainy when I print from any application. My printout has lines running through it. My printout has incorrect margins. My printout looks inverted, as if viewed in a mirror. Note: Only Epson drivers and utilities are available for download. If your product came with third-party software, the software is available only on the CD that came with the product.
Note: Make a note of the file name and its location so you can easily retrieve it. To obtain a replacement copy of the software CD stock permitting , please contact our Driver Fulfillment department at U.
Select the questions to view the answers I'm having paper feed problems. How do I know which paper or media type to select in my product's driver? Does the type of paper I use really make a difference?
How should I load envelopes? How do I create a custom paper size for my product in Windows? Which type of paper can I print on? Select the questions to view the answers How do I set the default print settings in Windows or on my Mac? Print Quality or Appearance. Select the questions to view the answers My printout is blurry or smeared. My printout is grainy when I print from any application. My printout has lines running through it. My printout has incorrect margins.
My printout looks inverted, as if viewed in a mirror. My printout contains garbled characters when I print from Windows or my Mac. My printout has a slight slant. How do I reduce the appearance of red eyes in my photos? Web pages don't print the way they appear on my monitor. How do I change the font size of text when I print from software in Windows? Select the questions to view the answers How do I scan using my product's control panel? My scanning software doesn't work properly in Windows or on my Mac.
I can't start Epson Scan 2 in Windows or on my Mac. I am unable to scan multiple images at once. The quality of an image I scanned with Epson Scan 2 is poor.
How do I scan a document so I can edit the text in a word processing program? How do I decide which resolution to select when I scan from Epson Scan 2?
How do I enlarge an image I scanned with Epson Scan 2? Software or Setup. How do I enable double-sided printing for my product in Windows? How do I set up my product with a WPS-enabled router or access point? How do I set up my product for wireless printing in Windows or on my Mac? Who do I contact for support on the software that came with my product?
How do I install the software for my product if I don't have the CD? Can I select a print resolution by indicating a specific DPI dots per inch setting?
The option for 2-Sided Printing Windows only is gray or not available. How can I get a replacement CD for my product? Which Epson product software settings are not supported by Apple's AirPrint driver? Where can I find the IP address of my router? How do I add my product as an IP printer on my Mac? What are the port numbers for Epson network printers wired and wireless? I can't get Epson Status Monitor to work over my wireless network.
I see the message Unable to connect to the server. Please try again later. Does Epson make drivers for Linux?
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